The Familiar Friction
Leave management looks trivial until a company passes about thirty people, at which point the same issues appear everywhere:
- Balances are rebuilt in a spreadsheet each month and trusted by nobody
- Approvers decide without knowing who else on the team is away
- Carry-forward and probation rules are applied inconsistently
- Requests sit in email until somebody chases them twice
- Attendance corrections are agreed verbally and recorded nowhere
- Part-days and half-days are handled differently by each manager