Where the Register Falls Down
A paper diary or a spreadsheet works until the property is busy, which is precisely when it matters:
- Working out what is free means reading several rows and holding dates in your head
- Extending a stay by two nights means checking the next booking by eye
- Two staff writing at once produces a conflict nobody notices until arrival
- Nobody can see the day’s arrivals and departures without compiling them
- A cancelled booking leaves a gap that is easy to forget is sellable
- Handover between shifts relies on someone explaining the register